Coordinate Team Calendars and Viewings Centrally
With twelve agents and more than fifty viewings a week, coordination becomes a permanent task. Who is responsible for which property? Where are slots still free? Who steps in when someone falls ill? With scattered individual calendars and Excel lists, it is easy to lose track.
How timum solves this
timum brings all properties and appointments together in one all-in-one calendar. Each property is assigned to a contact person who receives the booking notifications. Your office manager sees every appointment across all properties and staff in the overall view – and can reschedule immediately when someone is unavailable.
- One shared calendar for the whole team instead of scattered individual solutions.
- A contact person per property – notifications reach the right person.
- Connection to Outlook/Office 365 and your CRM such as onOffice, without maintaining data twice.
What twelve employees cost
Nothing. Users are free on every plan and unlimited in number – you pay for what is bookable, not for who works on it. One ticket activates a property for 30 days with unlimited appointments (Pricing).
This is where timum differs from schedulers that charge per user: your calendar needs grow with the properties you are marketing, not with the size of your team. You can also create as many calendars per account as you like – one per location, team or project, each with its own resources and its own users (Team calendars, creating additional calendars).
For each member, you decide whether they see all properties in the calendar or only a selection, and who may change settings and plans (Employee management, Users and roles).
Who receives which email
Every resource has a resource contact. This person automatically receives all emails about that property – no distribution list, no forwarding rule. What customers see as contact details is additionally controlled by the contact profile of the responsible person.
If your appointment coordination runs through a central point, set the contact fields under Settings → Process settings to "Calendar" instead of "Contact person": timum then shows the contact details of the provider calendar in all appointments, regardless of who looks after the property (Customizing contact details).
Vacation, sick leave, weekend duty
There is no absence management in timum – and you do not need one. Cover comes from three things that are already running anyway:
- The absence blocks itself. You enter vacation in Outlook, Google Calendar or Apple Calendar as usual; timum automatically removes these times from the offer (Calendar sync).
- Responsibility moves. You switch the property's resource contact to the covering person for the duration of the absence. The booking link and the property stay unchanged – prospects notice nothing, and notifications go to the substitute from that moment on.
- Someone stays bookable. If colleagues are included as alternative resources in a shared widget, prospects choose the time and timum assigns the person who is free (Shared appointment overview).
What comes from Outlook and the CRM
You import properties and employees from onOffice, FLOWFACT or PropStack, and booked appointments flow back as an appointment (CRM integration, Interface to CRM systems). On the PROFESSIONAL plans, CRM appointments also block bookable times (Real-time availability) – the more timum knows about your appointments, the more reliable the times prospects are offered.
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Relevant features
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