Google Business Profile & Google Maps
Your Google Business Profile (formerly "Google My Business") is the listing customers see in Google Search and Google Maps. You can add an appointment link there. Customers then book an appointment with you directly from Google Search — without the detour via your website.
Which link to add
- For consultation or valuation appointments: your consultant's booking link (the resource's standard booking link, see Resource Channels).
- For multiple people or locations: a Booking Channel, under which customers select the right resource themselves. What's bookable through it can be changed later in timum, without touching the link at Google.
You shouldn't enter a link to a single property here — the profile belongs to your company, not to a property.
Setting it up in Google Search
- Sign in to Google with the account that manages your business profile, and search for your company name. Your profile appears above the search results with editing options.
- Click Bookings.
- Click Add link (if links already exist: Add another link).
- Paste your timum booking link.
- Click Save.
In Google Maps, the path is via Edit profile and the "Book an appointment" action. You can add several links per action and mark one of them as the preferred link.
What customers see
Google shows a button on your profile such as "Book an appointment" or "Book online" that leads directly to your timum booking page. It can take some time before Google displays the new link on the profile.
Note
Benefits
- More visibility: Customers see the booking option right where they're already looking for you.
- Fewer calls: Appointment requests land as bookings or inquiries directly in your calendar.
- Mobile: The booking page is built for smartphones — the typical path from Google Maps.
